Why DMs Beat Comment Threads for Closing Coaching Deals

A 2024 Forbes Agency Council piece notes that direct messaging “consistently outperforms comment-based outreach for high-ticket conversions” because conversations stay personal and distraction-free. 

Executives appreciate discretion; private dialogue lets them explore sensitive growth gaps without broadcasting them to the entire feed.


The Five-Step Funnel

Stage Objective Sample Line Tool
1. Spark Move the conversation from post to DM. “Hey Sarah, thanks for the ❤️ on my delegation Reel. What resonated most?” Quick reaction + name drop
2. Engage Confirm relevance; add micro-value. “Totally get it. Here’s a 2-sentence tip I share with new VPs…” Saved replies
3. Diagnose Uncover the real obstacle. “Curious, what’s holding your team back from hitting targets right now?” Voice note for warmth
4. Deliver Micro-Win Prove expertise. “Try this 3-question agenda in your next one-on-one. Let me know how it goes.” PDF snippet or short Loom
5. Invite Bridge to call or mini-offer. “If you want a deeper blueprint, I have two slots for a 20-min strategy call this week. Want a link?” Calendly + follow-up reminder

Coach’s Tip: Steps 2-4 should feel like a helpful chat, not a script. Adapt tone to the client’s energy.


Crafting Messages That Land in ‘Primary,’ Not ‘Requests’

  1. Personalize first line (use their name + a post detail).

  2. Keep to 3-4 short sentences, long texts trigger skim-and-ghost.

  3. One clear CTA per message (question or link, not both).

  4. Use voice notes strategically to convey warmth and credibility.


Automate Without Sounding Robotic

  • Saved Reply Packs: Build templates for each stage, then tweak names and details.

  • Quick Reactions: The 💡 or 🙌 emoji prefaces a value reply faster than typing “Thanks!”

  • Labels in Instagram Inbox: Tag conversations as Spark/Engage/Diagnose to see where prospects drop.


Tracking the Funnel

Metric Healthy Benchmark How to Measure
Post-to-DM rate ≥ 5 % of post engagers Insights → Interactions
DM reply rate ≥ 35 % Inbox labels
Call bookings per 10 qualified DMs 1–2 Calendly source tag
Close rate from booked calls 30 %+ CRM

Review weekly; tighten or expand questions at Stage 3 if reply rate dips.


Common Pitfalls & Quick Fixes

Pitfall Impact Fix
Jumping to sales pitch at first DM Prospect ghosts Offer bite-size advice first
Sending PDF before diagnosing Feels generic Ask one clarifying question
Using “Hey girl/bro” slang Undermines authority Mirror their language level

Your Next Action

Open yesterday’s post insights, DM the last ten people who liked or saved it, and run them through Steps 1-3. You’ll spot who’s coach-ready by dinner.


P.S. Hungry for more conversion tactics? Swing by Avramify News; fresh blogs drop weekly on funnels, branding, and leadership growth so your pipeline never runs dry.